We know. It's a lot of information. We're hoping that reviewing this information will prevent some bad things in the future, so thanks for being conscientious and looking this over. :)

Best practices for taking exams with Respondus Monitor

Here's how to keep your exam video viewable and problem-free:

Avoid wearing baseball caps or hats that extend beyond the forehead
If using a notebook computer, place it on a firm surface like a desk or table, not your lap.
If the webcam is built into the screen, avoid making screen adjustments after the exam starts. A common mistake is to push the screen back, resulting in only the top portion of the face being recorded.
Don't lie down on a couch or bed while taking an exam. There is a greater chance you'll move out of the video frame or change your relative position to the webcam.
Don't take an exam in a dark room. If the details of your face don't show clearly during the webcam check, the automated video analysis is more likely to flag you as missing.
Avoid back-lighting situations, such as sitting with your back to a window. The general rule is to have light in front of your face, not behind your head.
Select a distraction-free environment for the exam. Televisions and other people in the room can draw your attention away from the screen. Other people that come into view of the webcam may also trigger flags by the automated system.

Students are expected to have and be able to use and operate the following programs and technologies:

Canvas Learning Management System
Microsoft Office 2010 or higher
- Free software for Baylor students (Links to an external site.)
A reliable Internet connection
A working webcam
A device capable of downloading LockDown Browser

Lockdown Browser and Respondus Monitor. The exams will use LockDown Browser and Monitor. Students must download LockDown Browser onto the computer they will be using for the exam, and they must have a working web camera on their computer. Download LockDown Browser now! Let us know ahead of time if you have problems with LockDown.

https://download.respondus.com/lockdown/download.php?id=755512061 (Links to an external site.)

If you have a ChromeBook that is not compatible with LockDown Browser ,you can inquire about the laptop loaner program at the IT HelpDesk+ (Moody Library Garden Level). Here is their website: https://www.baylor.edu/helpdesk/ (Links to an external site.)

Baylor University requires that you are informed of the following:

"This course requires the use of Respondus LockDown Browser and a webcam for online exams. A description of the services and the terms of use will be presented to students within LockDown Browser upon launch of the software. Students agree that they may be recorded by the software during the exam session, and that the course instructors or other appropriate individuals at Baylor University may have access to and may review such recording. Students further understand that if the results of a review support an allegation of academic dishonesty, the course work in question as well as any supporting materials may be submitted to the Honor Council for investigation and further action. If an inappropriate event unrelated to the test is accidentally recorded, students may request that the video be deleted by contacting the ITS Help Desk."

Many technology-related questions have been addressed in the 'FAQ: Frequently asked questions' Discussion Board.

Help with Lockdown Browser and Monitor:

Several resources are available if you encounter problems with LockDown Browser:

- The Windows and Mac versions of LockDown Browser have a "Help Center" button located on the toolbar. Use the "System & Network Check" to troubleshoot issues. If an exam requires you to use a webcam, also run the "Webcam Check" from this area

- Check out the Quick Start Guide: https://web.respondus.com/wp-content/uploads/2020/07/RLDB-QuickStartGuide-CanvasNewQuizzes-Student-1.pdf (Links to an external site.)

- Baylor's help desk information is here: https://www.baylor.edu/its/index.php?id=44608 (Links to an external site.) (Links to an external site.). You can also call them at 254-710-HELP.

- Respondus has a Knowledge Base available from www.support.respondus.com (Links to an external site.) (Links to an external site.). Select the "Knowledge Base" link and then select "Respondus LockDown Browser" as the product.

- If you're still unable to resolve a technical issue with LockDown Browser, go to support.respondus.com (Links to an external site.) and select "Open a Support Ticket". Provide detailed information about your problem and what steps you took to resolve it

Students are expected to have the following minimum computer skills:

Using a Baylor email account and uploading attachments
Copying and pasting
Downloading and installing software
Word processing skills

Digital Literacy Skills:

Digital information literacy refers to the ability to locate, evaluate, apply, create, and communicate knowledge using technology. Visit the library research (Links to an external site.) section for more information on how to research, cite sources, and use library databases.